Role - Facilities Coordinator - commercial property
Location: Central London (office based)
Remuneration - up to £35,000 plus benefits package and bonus (subject to experience).
Company description:
The firm specialises in providing expert commercial property management, serving clients with a commitment to professionalism and personalized solutions. With decades of experience, the firm has built a strong reputation for delivering high-quality services and innovative practices. The firm is dedicated to supporting businesses and individuals with tailored services across various commercial property sectors.
Role description:
This is a full-time office based role. As a Facilities Coordinator, in the Facilities Management team, you will be involved in assisting with the team’s Facilities Management day-to-day work on a number of key client portfolios.
The key elements of the role are as follows -
- Assist the Facilities Managers in terms of Administration, ensuring they feel supported so they can provide a first-class customer experience to the firm's clients, tenants, and internal teams
- To become the ‘system expert’ in the FM team (with training) to assist site based and office based FM teams in respect to their respective responsibilities
- Work directly with the Head of Facilities Management on overseeing reporting to clients
Required experience & qualifications:
- Proven experience within a strong customer service environment
- High quality interpersonal skills, with excellent written and spoken communication skills both to individuals and groups
- Flexible, open to assist in new initiatives and to be able to work independently and as a collaborator
- Adaptable approach to work with good critical thinking skills
- Ability to deal positively with conflict situations
- Computer literate, competent with the Microsoft Office suite including Word, Excel, PowerPoint and Outlook.
- Systems experience (property CRMs, and H&S platforms).
- Facilities Management experience; an advantage.
Further information available on request.